I've phoned orders and spoken to CS, both numerous times, and have never had a bad experience with anyone. Occasionally a rep seems not very friendly but when I made a joke or continue being friendly with them they come around...but noone has ever been rude to me. I would not allow it. I always remember the name they give me when they answer just in case and would immediately ask to speak to their superior if I were improperly treated. I've done it before, just never with AG personnel.

Mostly I do place my orders online but I have to order on the phone when I have store credit because I have NEVER been able to order online using a gift certificate from the store (from returns without a receipt). In fact, I've got some store credit burning a hole in my pocket right now! [img]wink.gif[/img]